Warranty Policy

Products represented and sold on volcrest.com are guaranteed and warrantied by Fusion Fluid Equipment, LLC (“Fusion”) as the Trademark owner, site owner, and the product manufacturer.

All equipment or parts are guaranteed free from defective material and workmanship for a period of twelve (12) months from date of shipment, under normal use and service. This warranty does not cover failure of normal wear parts unless the failure of such parts has resulted from defective material and workmanship. Fusion will repair or replace, at its option, any equipment which has been found to be defective and is within the warranty period, provided that the equipment is shipped, with previous factory authorization, freight prepaid, to Fusion’s factory in Whitehall, MI, USA. All return shipments are made F.O.B. Fusion’s factory. Fusion is not responsible for removal, installation, or any other incidental expenses incurred in shipping the equipment to or from Fusion. In the case of components purchased by Fusion, and incorporated in the equipment, the component manufacturer’s guarantee shall apply.

NOTE: Any modifications or corrective work done to the equipment which was not specifically authorized in writing by Fusion shall void this limited warranty, and Fusion shall accept no liability for any of the corrective work or expenditures which were conducted without its prior, written authorization. Fusion shall not be held liable for any further cost, expense, and labor to replace equipment and replaceable parts, direct, indirect, or consequential damages.

With the exceptions of the limited warranty set out above, there are no other understandings, agreements, representatives, or warranties implied (including any regarding the merchantability or fitness for a particular purpose or use), not specified herein, respecting this agreement or equipment, hereunder. This policy states the entire obligation of Fusion Fluid Equipment, LLC in connection with this transaction.

Please contact us with any questions about Fusion’s Warranty Policy at [email protected] or [email protected] Should you have equipment that requires attention in regards to warranty, please contact us to authorize a course of action for your equipment. We understand that downtime is frustrating and costly; we will work with you to establish a prompt solution.